Legal

Refund Policy

How refunds and cancellations work for paid plans.

Legal

Last updated: July 26, 2026

How refunds work for My Customer paid subscriptions.

Free plan

No payment, no refund.

Paid plans

  • 7-day guarantee — full refund on your first paid charge if you contact us within 7 days.
  • After 7 days — fees are generally non-refundable.
  • Cancel — Profile → Subscription, or email info@mycustomerapp.in. Immediate switch to Free.
  • Errors — duplicate or mistaken charges refunded after review.

Refund requests

Email info@mycustomerapp.in with your business phone number, charge date, amount, and reason.

Contact

Contact us or info@mycustomerapp.in.